Privacy policy

Privacy Policy

1. GENERAL

Junique Fashion (BEXIMP BV), located at Bondgenotenlaan 87, 3000 Leuven, Belgium, values your privacy and ensures that your personal data is processed carefully and securely.

This Privacy Policy explains how we collect, use, share, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.

By using our website juniquefashion.be (the “Site”) or our services, you agree to the terms of this Privacy Policy.

2. COLLECTION OF PERSONAL DATA

2.1 Data you provide to us

We may collect the following personal data when you interact with us:

  • Identity data: Name, address, phone number, email address

  • Payment data: Payment method and transaction details (we do not store full card numbers)

  • Order data: Purchase history, delivery address, billing address

  • Account data: Username, password, account preferences

  • Communication data: Messages, emails, or chat communications sent via our website or social media channels

2.2 Data collected automatically

When you use our website, we may automatically collect:

  • Technical data: IP address, browser type, operating system, device identifiers

  • Usage data: Pages visited, time spent on the site, interactions with the website

  • Cookies and tracking technologies: We use tools such as Facebook Pixel, TikTok Pixel, and Instagram Pixel to analyze and improve our advertising performance

  • Server log data: Security-related information such as failed login attempts and suspicious activity

2.3 Data from third parties

We may receive personal data from third parties such as:

  • Payment service providers (Mollie, PayPal, Visa, Mastercard)

  • Advertising partners (Meta/Facebook, Instagram, TikTok, Google Ads, Pinterest)

  • Analytics providers (Google Analytics, Hotjar, Facebook Analytics)

  • Social media platforms when you interact with our ads or log in via these platforms

3. PURPOSES AND LEGAL BASIS FOR PROCESSING

We process personal data based on the following legal grounds under Article 6 of the GDPR:

  • Performance of a contract: To process orders, deliveries, returns, and customer service

  • Legal obligation: To comply with tax and accounting requirements

  • Legitimate interest: For fraud prevention, customer support, marketing analysis, and website optimization

  • Consent: For marketing emails, newsletters, and the placement of marketing cookies

4. SHARING OF PERSONAL DATA

We do not share your personal data with third parties unless necessary for our services or required by law. Data may be shared with:

  • Payment service providers (Mollie, PayPal, Visa, Mastercard)

  • Shipping partners (PostNL, Bpost, DHL)

  • Advertising partners (Meta, TikTok, Google, Pinterest)

  • Analytics providers (Google Analytics, Hotjar, Facebook Analytics)

  • Government authorities when legally required

We never sell your personal data to third parties.

5. DATA RETENTION PERIODS

  • Order and invoicing data: 7 years (legal obligation)

  • Marketing data: Until you unsubscribe or withdraw consent

  • Cookies and tracking data: As described in our Cookie Policy

6. YOUR RIGHTS

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Change your marketing preferences or unsubscribe from communications

  • Object to or request restriction of data processing

  • Data portability: Receive your data in a structured, machine-readable format and transfer it to another service provider

  • Lodge a complaint with the Belgian Data Protection Authority
    (https://www.gegevensbeschermingsautoriteit.be)

7. COOKIES AND TRACKING

We use cookies and similar technologies, including:

  • Functional cookies: Required for basic website functionality

  • Analytics cookies: Used for statistics and performance optimization

  • Marketing cookies: Used by Facebook, Instagram, TikTok, Google Ads, and Pinterest

Marketing cookies are placed only with your consent via our cookie banner. You can manage your preferences at any time through your browser settings or our cookie settings.

8. INTERNATIONAL DATA TRANSFERS

If personal data is processed outside the European Economic Area (for example by Google or Meta), we ensure appropriate safeguards such as EU Standard Contractual Clauses.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.

10. CONTACT DETAILS

For questions or to exercise your privacy rights, you can contact us at:

Email: juniquefashion@outlook.be
Address: Bondgenotenlaan 87, 3000 Leuven, Belgium
Phone: +32 466 35 25 14
VAT number: BE 0741.852.337